Booking steps, Special offers, Payment & cancellation

Booking steps:

Send us your enquiries or booking form or questions- we will reply your email within 12 hours- receive booking confirmation from us.

Special offers:

Book tours or transfers and rooms together with our company to get a discount in total prices. 

Please email to ask us in advance or  whatsapp:84905126767 (Mr. Thien) for more detail information. 

Payment & Cancellation policy:


-Pay in advance via Paypal or pay later at our office as your request.

-You can pay by credit cards  or pay in cash: vnd, usd, euro or popular currencies are accepted (Exchange rate: base on Vietcombank updated everyday).

-For some special tours or transfers,  we will ask you to pay deposit or pay in advance before confirming your booking.

Cancellation policy:

-100% refund for cancellations made at least 24 hours before the start date of the experience. If a customer cancels their booking within 24 hours of the start date, no refund is expected.

– We will refund all your payment for special reasons due to: illness, bad weather (customers will pay for bank (paypal) fees to send the money back).